We may collect personal information including, but not limited to:

1. Contact Information

• Name

• Email address

• Phone number

• Emergency contact details (where relevant to programs or events)

2. Participant & Booking Information

• Athlete name and age

• Program registrations, bookings, attendance records

• Medical or wellbeing information voluntarily provided for safety purposes (e.g. injuries, allergies)

3. Transaction Information

• Purchase and booking details

• Payment status (note: payment details are processed securely via third-party providers — we do not store full card details)

4. Website & Usage Data

• IP address

• Browser type

• Pages visited and links clicked

• Cookies and analytics data

We use personal information for the following purposes:

• Program delivery: to manage registrations, bookings, attendance, and participant safety

• Customer communication: to send confirmations, updates, and important service information

• Marketing & promotions: to send emails and SMS messages about programs, offers, and events (opt-in only)

• Personalisation: to improve our services, content, and user experience

• Payments & administration: to process transactions and maintain business records

• Analytics & improvement: to understand website usage and improve our services

We only collect and use personal information where it is reasonably necessary for our business operations.

By providing your contact details and opting in, you consent to receiving marketing communications from BS Sports via email and/or SMS.

You may opt out at any time by:

• Clicking the unsubscribe link in emails

• Replying STOP to any SMS message

Opting out of marketing communications will not affect essential service or booking-related messages.

We may share personal information with trusted third parties where required to operate our business, including:

• Email marketing platforms

• SMS communication providers

• Booking and payment service providers

• Website analytics and advertising tools (e.g. Google Analytics)

These third parties are required to handle personal information securely and only for authorised purposes.

We do not sell personal information.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure. While we take security seriously, we cannot guarantee absolute security of information transmitted online.

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or outdated information

• Withdraw consent from marketing communications

• Request deletion of your personal information, subject to legal and operational requirements

Requests can be made by contacting us using the details below.

Our website uses cookies to:

• Improve website functionality

• Analyse website traffic

• Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.